Argos shoppers vent fury over Black Friday delivery delays

Delays and cancellations during popular shopping period deal fresh blow to retailer’s attempts to reinvent itself as digital heavyweight

 Argos has been inundated with customer complaints about delayed or cancelled deliveries and long waits to speak to its call centre as the retailer struggled to cope with a surge in sales over Black Friday weekend.

The retailer apologised to customers via its Facebook page and said it had appointed extra staff over the weekend as it booked 18 transactions a second on the US-inspired discount day.

Read full article at http://www.theguardian.com/business/2015/dec/02/argos-shoppers-black-friday-delivery-delays